Reliable information and online safety

In an emergency or crisis, access to accurate information is particularly important

The best way to shield against false information is source criticism:

  • Is the information fact or opinion?
  • What is the purpose of the information?
  • Who is the author of the information?
  • Is the source credible?
  • Is the information available elsewhere?
  • Is the information new or outdated,
    and why is it being spread right now?

 What can you do?

  • Search for information – the best way to find accurate information is to compare sources.
  • Don’t believe rumours – use many credible sources to check if the information is true.
  • Don’t spread rumours – if the information does not seem credible, don’t pass it on.

Communication in a disruption

Disruptions in the power grid can quickly impact everyday life. Batteries may run out of power and the Internet cannot be accessed.

For communication, you need:

  • a battery-powered radio and spare batteries
  • a phone with charge
  • a fully charged backup power source to charge your phone


Fingers on the laptop keyboard.

Computer security

Computer security includes issues such as data encryption and backup and the use of firewalls, antivirus software and website certificates.

Social media

  • Avoid sharing your location on social media. This way, criminals cannot learn that your home is empty and unattended.

Staying safe online

  • Identify and beware of phishing attempts.
  • Think before you click on links to avoid malware attacks.
  • Back up your data and remember to keep software updated.
  • Use secure video call applications.
  • Don’t spread misinformation. Check the source of the information.
  • Use strong passwords.

 What is a secure password?

  • The longer the password, the more secure it is.
  • A good password is easy to remember but hard to guess.
  • A whole sentence is a good password.
  • Use uppercase letters and special characters in your password.
  • Spelling errors, dialect, slang and other grammatical errors strengthen the password.
  • Use a password app or create a unique password for each service.
  • Put in extra effort for important passwords that you use to recover forgotten passwords, such as your email password.
  • Never tell anyone your passwords. Not even the authorities will ask for your password!

Protect your money

  • Always use a secure connection when paying online.
  • Use reputable websites.
  • Do not click on links in email ads. Move to the site by typing the address directly in your browser’s address bar.
  • Use a credit card for online shopping whenever possible. If you have paid by credit card and the goods do not arrive, you can reclaim your money directly from the credit card provider.

 Children’s safety

  • Take interest in what kinds of websites your children visits and what social media apps he or she is using.
  • Make time for a conversation with your child about online safety. This way, you can learn if your child is puzzled or worried about something online.
  • Tell your child about online and offline safety.